Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use your information to:

• Respond to property enquiries and requests.
• Provide information about residential properties, villas, apartments, and real estate projects in Dubai.
• Share project details, brochures, floor plans, pricing, and payment plans.
• Understand your property preferences and investment requirements.
• Connect you with relevant property consultants.
• Arrange property consultations, meetings, or viewings.
• Communicate updates regarding projects and property opportunities.
• Improve our website, services, and customer experience.
• Measure the effectiveness of our marketing campaigns.
• Prevent fraudulent activities and unauthorized access.
• Comply with applicable legal and regulatory obligations.

3. Property Enquiries and Customer Information

When you submit a property enquiry through our website, Google Ads lead forms, social media platforms, or other communication channels, the information you provide may be used by our team to contact you.

Our representatives may contact you through phone calls, email, WhatsApp, or other communication channels you have provided.

We use this information to understand your requirements and assist you in exploring suitable property opportunities.

Submitting an enquiry does not create an obligation to purchase any property.

4. Communication and Customer Support

We may use your contact information to respond to your questions, provide requested property information, arrange consultations, and share relevant updates about your enquiries.

We may also communicate with you regarding new projects, property launches, investment opportunities, and promotional information where permitted by applicable laws.

You may request to stop receiving promotional communications at any time.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Remember user preferences.
• Understand website visitor behaviour.
• Analyze website traffic.
• Measure advertising and marketing performance.
• Improve the relevance of advertisements.
• Support website security.

You may manage or disable cookies through your browser settings. However, some website features may not function properly if certain cookies are disabled.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third parties when necessary to provide our services, including property developers and their authorized representatives, real estate consultants and business partners, website hosting providers, CRM and customer management platforms, email and communication service providers, analytics and advertising platforms, IT and technical service providers, and government and regulatory authorities where required by applicable law.

For example, when you request information about a specific property project, we may share relevant enquiry details with the concerned developer or authorized representative to help fulfil your request.

These parties are expected to handle your information in accordance with applicable privacy and data protection requirements.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, loss, or disclosure.

Access to personal information is limited to authorized personnel and service providers who require it for legitimate business purposes.

Although we take reasonable steps to protect your information, no online system or method of data transmission can guarantee absolute security.

8. Marketing and Promotional Communications

With your consent where required, or as otherwise permitted by applicable law, we may use your contact information to send:

• New Property Launch Announcements
• Dubai Real Estate Project Updates
• Property Investment Opportunities
• Project Brochures and Information
• Promotional Offers
• Company News and Updates

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.

You may still receive important communications relating to an existing enquiry or service request.

9. Advertising and Analytics

We may use third-party advertising and analytics services, including:

• Google Ads
• Google Analytics
• Meta Ads and Meta Pixel
• Other Advertising and Analytics Platforms

These services may use cookies, tracking technologies, or similar tools to measure website traffic, understand user interactions, evaluate advertising performance, and improve marketing campaigns.

Information collected through these services is subject to the respective third-party privacy policies and applicable data protection laws.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, including property developers, project websites, payment service providers, and other external platforms.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review their respective privacy policies before providing any personal information.

11. International Data Transfers

As part of our business operations, your personal information may be processed or stored in countries outside the country where you reside.

Where personal information is transferred internationally, we take reasonable steps to ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

12. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw consent where processing is based on consent.
• Object to certain types of data processing.
• Request information about how your personal information is used.
• Opt out of promotional communications.

To exercise your privacy rights, please contact us using the details provided below.

13. Data Retention

We retain your personal information only for as long as reasonably necessary to:

• Respond to your property enquiries.
• Provide our real estate services.
• Maintain customer and enquiry records.
• Fulfil business and contractual requirements.
• Comply with applicable legal, regulatory, tax, and accounting obligations.
• Resolve disputes and enforce our legal rights.

When personal information is no longer required, we take reasonable steps to securely delete or anonymize it, subject to applicable legal requirements.

14. Children's Privacy

Our website and real estate services are intended for individuals who are legally eligible to engage in property-related enquiries and transactions.

We do not knowingly collect personal information from children without appropriate parental or guardian consent where required by applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, or applicable legal requirements.

Any changes will be published on this page along with the updated Effective Date.

We encourage visitors to review this page periodically.

16. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal information, or wish to exercise your privacy rights, please contact us: